Residence hallway and outside phones are available for outbound calls to on-campus numbers, local area numbers, toll free numbers, as well as for emergencies.
Placing calls from campus phones:
Emergency Calling
- Dial 9 + 911 to reach local Emergency Services, or Dial 920-832-6999 to reach Lawrence University Campus Security.
On-Campus Calling
- If you know the campus number, simply dial the last 4 digits of the phone number.
Lawrence University Switchboard Operator
If you are unsure of the phone number for a campus department, faculty or staff member, the LU switchboard operator can locate the number and transfer your call.
- To reach the operator: Dial 920-832-7000.
Local Calling
Lawrence University covers local call charges.
- To make a local call: Dial 9 + area code + the seven digit phone number.
Off-Campus Voicemail Access:
- Dial your office phone number
- When you hear the greeting press * and then enter your 6-digit PIN followed by the # sign.
To Reset Your Voicemail PIN:
The voicemail PIN actually has to be reset via the user.
Window Users:
- From Outlook go to File-Manage Voice Mail (middle of screen, bottom)
- At the Webmail Login prompt, login with your network/email password.
- At the bottom, middle part of screen click on “reset my voice mail PIN…”
- Click OK at the reset prompt. (note, this will email you a new PIN.)
- Retrieve new PIN from email.
- From your phone dial 8500 and enter your new PIN.
Mac Users:
- Go to webmail (https://lumail.lawrence.edu/)
- Login with your username and password.
- Click Options from the top-right corner of the window.
- From the drop down list click on See All Options.
- From the left edge of the window click Phone.
- At the bottom, middle part of screen click on “reset my voice mail PIN…”
- Click OK at the reset prompt. (note, this will email you a new PIN.)
- Retrieve new PIN from email.
- From your phone dial 8500 and enter your new PIN.
Call Forwarding Your Office Phone
The following steps can be done on Mitel models: 5212, 5312, 5325. This must be done from the phone itself.
There are three steps to do this:
Step 1: Program the forwarding number:
1. Press the Menu key (the gray-blue key) on the phone
2. Press # until you see “Call Forwarding” on the screen display
3. Press * to select Yes.
4. Press * to select Review
5. Press * to Change
6. Press * to Program
7. Enter phone number to forward to
8. Press the down arrow to save
Step 2: Turn on Call Forwarding
1. Press the Menu key (the gray-blue key) on the phone
2. Press # until you see “Call Forwarding” on the screen display
3. Press * to select Yes.
4. Press * to select Review
5. Press * to Change
6. Press # to turn on. Note – the two lights by your phone keys should turn on to indicate that phone has been forwarded
Step 3: Turn Off Call Forwarding
1. Press the Menu key (the gray-blue key) on the phone
2. Press # until you see “Call Forwarding” on the screen display
3. Press * to select Yes.
4. Press * to select Review
5. Press * to Change
6. Press # to turn off the forwarding
Lawrence Directory of Students, faculty and Staff.
Lawrence University Whitepages (FIND)
Online Directory Assistance:
YellowPages.com | Yellowbook.com | AnyWho.com | WhitePages.com
Telephone and Voicemail Reference Guides
Faculty Staff Telecommunications & Voicemail Guide (PDF)
- Mitel 5212/5224 Quick Reference Guide (PDF)
- Mitel 5312/5324 Quick Reference Guide (PDF)
- Mitel 5330 Quick Reference Guide (PDF)
- Mitel 5340 Quick Reference Guide (PDF)
Smartphone and Cellular Devices
- Setting up email on a mobile device
- Human Resource's Employee Policy on cellular devices
Cellphone Provider Discounts
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When taking advantage of this special wireless program with Cellcom, you will be eligible to:
• Receive discounts on select Regional and Nationwide Calling Plans.
• Receive current promotional pricing on all devices in our lineup
• Qualify for the following, complementary features on eligible calling plans:
- FREE Voicemail
- FREE Call Waiting
- FREE 3 Way Calling
- FREE Incoming domestic text messages
Additional promotional opportunities may be available. Check out a Cellcom Retail Store for details.
For complete details on this exciting wireless opportunity, click HERE.
*Restrictions may apply
AT&T Available through our WAICU membership, Lawrence employees are eligible for exclusive savings from AT&T. Approximately a 15% discount on qualified charges. See their website at: http://www.att.com/wireless/lawrencefaculty