Welcome to Lawrence!

Below is information on how to activate the Lawrence account, check your Lawrence email, accessing Voyager and using the Lawrence network.

Steps To Activating Your Lawrence Account

Please activate your Lawrence account as soon as possible.

This allows you to access your Lawrence email, the network (once here) and Voyager, Lawrence University’s student information system—the online place where you’ll be able to apply for housing, register for classes, and (eventually) check your grades. If you have questions or problems, please contact the helpdesk at 920-832-6570 or helpdesk@lawrence.edu.

Step 1: Activate your Lawrence account

  1. From your Internet browser go to the Lawrence University Account Center at https://viking.lawrence.edu/.  The account center allows users to manage their Lawrence account, connect to Web Mail (email) and access Lawrence Voyager.
  2. Click Change my Password
  3. At the Captcha prompt enter the letters displayed and click Verify Captcha
  4. Enter your username found on your deposit confirmation letter
  5. Enter the password found on your deposit confirmation letter
  6. Click Login
  7. Select three security questions and supply the answers. Click Submit
  8. In the password field enter a new password of your choice.  Retype your new password in the Confirm field.

        Note: Your new password must meet the following conditions:

  •             MUST be at least 8 characters in length. ITS recommends more than 8 but less than14 characters.
  •             Contain characters from three of the following four categories:
    •              at least one uppercase English character (A through Z)
    •              at least one lowercase English character (a through z)
    •              at least one numeral (0 through 9)
    •              Non-alphabetic characters (for example, !, $, #, %)
  1. Click Change Password
  2. Click Return to Main Menu. After about 5 minutes, you will be able to use your account and new password to access your Voyager and email account.

NOTE: It is IMPORTANT to FOLLOW the instructions in the order they are in.

Step 2: Activate your 2-factor authentication and your Lawrence email

After setting up your Lawrence account, you'll have access to your official Lawrence email account. Lawrence offers a Web-based email client called WebMail. Check it regularly—even if it means forwarding it to your current personal account—because Lawrence faculty and staff will start sending critical information to that account immediately.

Logging into your email account:

  1.   Navigate to: https://webmail.lawrence.edu/
  2.   Click on the Office 365 box
  3.   At the Sign-in box, enter your username with @lawrence.edu added to the end of it (i.e. smithj@lawrence.edu)
  4.   At the Password field, enter the password you created upon activation of your account (see step 1 above)
  5.  The Security info page will display to setup your Dual Factor Authentication Security.
  6. Technology Services suggests setting up two methods. You MUST setup at least two methods.  Your choices are:
  • Microsoft Authenticator App - Technology Services recommends this option to be setup as your DEFAULT sign in option. This option requires you to use the app on your smart phone.
  • Phone – call or text
  • Alternative Phone
  • Alternate Email address

For International students, or for anyone traveling outside of the United States, you must set up the Authenticator app to ensure you can access your Lawrence account because you may not be able to receive calls or texts using your US phone numbers.  You may also add international phone numbers if needed.

To setup the Microsoft Authenticator app you will need both your mobile phone and a computer available as you will be working between the two devices.

  1. From the computer: click Add Method and select Authenticator app. Click Add.
  2. The system will prompt you to get the app for your smartphone. Use your phone’s app store to find and install the latest version of the Microsoft Authenticator app from Microsoft.
  3. After the app is installed, click Next on the computer to continue setup. On your phone, select Work or school account from Add Account. 
  4. From the phone tap QR code as the method of adding an account.
  5. Follow the instructions on the computer to finish setting up the Authenticator app on your phone.  Note, you will need to allow the app to use your camera to scan the QR code.

Note: To protect your privacy, WebMail sessions close automatically after 15 minutes of inactivity. You can access WebMail on or off campus directly at  https://webmail.lawrence.edu/.


Step 3: Access Voyager

Voyager is Lawrence University’s student information system—the online place where you’ll be able to apply for housing, register for classes, and (eventually) check your grades.

To access your account follow these steps:
  1.         Log on to Voyager at https://bannerweb.lawrence.edu/ (no “www”)
  2.         Click on the Student, Faculty, Staff link
  3.         At the prompt enter your Username@lawrence.edu and password which you created and activated in the above steps.

For more email information, please call the Technology Services Helpdesk at 920-832-6570 or send email to helpdesk@lawrence.edu

Using the Lawrence Network

Using the Lawrence network, you will be able to send and receive email, store data, access network printers and connect to the Internet. You will have personal storage for your important documents on a secure server that we back up nightly. Should you inadvertently delete an important document, Technology Services will likely be able to restore a prior version. That sure beats starting over – especially if the document is a research paper due tomorrow!

Once you are on campus, your Lawrence account (username and Lawrence password) will allow you to access the Lawrence network from many campus locations including residence hall computer labs, labs in academic buildings, and from your own personal computer.

Your Technology To-Do List:

Listed below are some things you need to do at home before bringing your computing devices to campus:

  • COVID Technology Check list:

    • Bring a lengthy (20’-25’) network cable. With many classes being held online this year a wired connection is be preferred. NOTE: Personally owned wireless access points or wireless routers are NOT allowed to be used on campus because they interfere with the Lawrence provided wireless network.
    • IMPORTANT! Bring a device that has a wired network port or bring the appropriate adapter to connect to the network port in your room. With many classes being offered online a wired connection will be preferred.
    • Bring a webcam and headset/earbuds with mic. If you don't already have a built-in webcam, a separate webcam will be needed.
    • Mini-hub check out: If both you and your roommate plan to make wired connections to the Lawrence network, one of you will need to check out a mini-hub from Technology Services. This device allows multiple computers to be connected through one data port. There is no charge to borrow a mini-hub. If the mini-hub is not returned or is returned damaged at the end of the school year, there will be a $50.00 charge (in addition to a $20 processing fee) applied to your student account. Mini-hubs can be obtained from the Helpdesk, Library room 201.
  • Check your system. To connect to the Lawrence network, Technology Services recommends the following minimum configurations.
  • Wireless access to the campus network is available on campus.  Wireless access is available throughout campus.
  • Information about gaming systems and streaming media devices
  • Print and read the following instructions for access to the Internet, personal network space and network printers: Connecting to the LU Network
  • Security Patches and Service Packs: Install all available security patches for your operating system. If you are running a Windows computer you must also have current service packs installed. Your computer will be scanned for these files during the network registration process. If security patches and the service packs (Windows computers only) are not in place, you will NOT be able to register your computer. To find and download the current security patches for your operating system, see:
  • Anti-Virus software: Technology Services strongly recommends anti-virus software on Apple computers. Window computers MUST have an up-to-date antivirus program installed in order to register on the LU Network. If you currently do not have antivirus software, or if your subscription has expired, Lawrence University has suggestions for (free) anti-virus software based on your operating system.  You can find these at:


    Note – you may download the software from on or off campus. For both Windows and Apple computers it is strongly recommended that the built-in firewall be activated.
  • Wireless Only Devices such as gaming consoles (ex. Wii U) or wireless only streaming media players (ex. Amazon Echo or Fire TV Stick, Google Chromecast, Roku players) are NOT allowed on our wireless network. If you have such a device which is wireless-connection only, you will NOT be able to use it on our network. Gaming consoles and streaming devices with wired connections can be used on the network.
  • Other devices: Lawrence allows each student up to five different devices to be registered on our wired/wireless network.  Computers, tablets, and smartphone are allowed to be on both the wired and wireless network. 

Other things to know:

Office 365:  Lawrence University participates in the Microsoft Office 365 program for students. This means students use Office 365 for email services, online storage space and to access online Microsoft Office apps. This also allows them to download the Microsoft Office (Word, Excel, PowerPoint, Outlook and OneNote) on multiple devices (limited to 5).  This means you do NOT need purchase Microsoft Office software for your computer before coming to campus this fall. Click here for more information.

Logging off: If using the public access computers, you must log off when finished. Any public device left idle for 25 minutes will be automatically logged off by the system. Open documents will NOT be saved.

Print management: To encourage sustainable decision making that results in reducing waste, Lawrence implemented a yearly print allowance for all students. All students will be allotted 2,000 black and white images (1,000 double-sided 8.5x11 pages) each year. The implementation of this print allowance will help to decrease excessive printing and the associated costs. After a student exhausts their annual print allowance, any additional print costs will need to be paid by the student using Viking Gold at $0.15 per page for black and white printing. Click here for more information.

One Last Point:

Lawrence maintains a Helpdesk whose sole purpose is to assist you with problems ranging from network connections to formatting a paper to telecommunication issues.

You can contact the Helpdesk at any time via email to helpdesk@lawrence.edu or by calling 920-832-6570 during normal business hours which are 8 am to 5 pm. Monday thru Friday.